Communication – eLearning

£9.95 £2.95

This course is suitable for all care staff and provides knowledge and skills to enable people to communicate more effectively when interacting with others





By the end of this course you will be able to:

  • Understand why communication is important in adult social care settings
  • Understand how to meet the communication and language needs, wishes and preferences of an individual
  • Understand how to reduce barriers to communication
  • Understand confidentiality in adult social care settings


Course content

This course covers the following:

  • What is Communication?
  • Who do we communicate with?
  • Why do we communicate?
  • Types of communication
  • Barriers of effective communication and how to reduce them
  • Communication differences
  • How to support people when communicating
  • The need for confidentiality